Return Policy

Returns & Exchange

We want you to absolutely adore your new goodies from us, so here’s our policy in a nutshell:

  • Final Sale: All products—whether they’re on sale, part of a promotion, or digital memberships/subscription orders—are considered final sale.
  • International Orders: At this time, we’re unable to accept returns for international orders.
  • Quality Concerns: If you spot any issues with your order, please reach out to us within one week of delivery. We’ll need clear photos or videos that show what’s wrong, plus a detailed description. Don’t forget to include a snapshot of your packing slip so we can get everything sorted out quickly.
  • Refunds & Credits: While we can’t guarantee a refund or credit, we promise to review each situation carefully. We do our best to check every product before shipping, but if something does come up, we’ll do everything we can to make it right.

We appreciate your understanding and are here to help if you need anything else!

Frequently Asked Questions

If I apply foundation and then bronzer, but find the bronzer too dark, can I apply foundation on top to lighten the color?

No, because your intention is to alter the color, which is prohibited. You could rub the bronzer with your now clean bronzer brush to lighten the color. Brushes can both apply and remove color to some degree.

Is it permissible to apply the mineral makeup on top of non Shabbat makeup which was applied before Shabbat?

Yes, you can. The minerals do not mix in with the dried liquid makeup so there is no problem.

How can I moisturize my skin before applying the powdered makeup?

You can moisturize your skin with a liquidy oil, allowing it to dry completely. To ensure
thorough preparation, you can gently pat a paper towel on your face or rub your dry
hands to remove any excess moisture before applying the powdered makeup.